Privacy Policy

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Effective Date: January 1, 2024

This Privacy Policy describes how Relational Mastery Institute ("we," "us," or "our") collects, uses, and shares information when you use our website relationalmasteryinstitute.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information in the following ways:

Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
Payment Information: Credit card details, billing address, and other financial information.
Technical Data: IP address, browser type, operating system, and other technical information from your device.
Usage Data: Information about how you use our website and services, including access times and pages viewed.

How We Use Your Information

We collect and use information for the following purposes:

Provide Services and Maintain the Site: We use your information to operate and maintain the Site, including facilitating your access to and use of our services, processing your transactions, and providing customer support. This includes activities such as account creation, order processing, and delivering the services you request.
Respond to Inquiries and Requests: When you reach out to us with inquiries, feedback, or requests for assistance, we use the information you provide to respond to and communicate with you. This may include answering your questions, addressing technical issues, or resolving disputes.
Analyze Site Usage and Improve Functionality: We may analyze how the Site is used and interacted with to better understand user behavior and preferences, optimize the user experience, and improve the functionality and performance of the Site. This may involve the use of cookies, analytics tools, and other tracking technologies to collect and analyze information about your interactions with the Site. For cookies that are not strictly necessary for the provision of the Site, we will ask you to consent to our use of cookies when you visit our website.
Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to lawful requests and orders from governmental authorities, enforcing our legal rights, or protecting against legal liability.

We only use your information for the purposes described above and to the extent necessary to fulfill these purposes. If there are any material changes to the way we use your information that involve using it for purposes materially different from those stated at the time of collection, we will notify you by email or by posting a prominent notice on the Site prior to the change becoming effective.

Legal Basis for Processing Personal Data (for EEA residents)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:

We need to perform a contract with you.
You have given us permission to do so.
The processing is in our legitimate interests and it is not overridden by your rights.
To comply with the law.

How We Share Your Information

We understand the importance of safeguarding your information and only share it in limited circumstances necessary for providing our services or as required by law. Here's how we may share your information:

· Service Providers: We may engage third-party service providers to assist us in operating the Site or providing services to you. These service providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

· Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas. We may also share your information to comply with applicable laws, regulations, or governmental requests, or to protect the rights, property, or safety of our company, our users, or others.

We take great care in selecting and working with third parties to ensure that they provide adequate safeguards for your information. We require them to handle your information securely and in accordance with this Privacy Policy and applicable data protection laws.

We do not engage in the sale or trade of your personal information for any purpose, including for the purposes of targeted advertising.

If there are any material changes to our sharing practices that involve the sharing of your personal information in a manner materially different from that stated at the time of collection, we will notify you by email or by posting a prominent notice on the Site prior to the change becoming effective.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You have the right to request copies of your personal data.
Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: You have the right to request that we erase your personal data, under certain conditions.
Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at info@relationalmasteryinstitute.com.

Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so that we can take appropriate action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this PrivacyPolicy are effective when they are posted on this page.

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us at info@relationalmasteryinstitute.com.

Liability Waiver and Release Agreement

1. Introduction

This Liability Waiver and Release Agreement ("Agreement") is entered into by and between [Client Name] ("Client") and Relational Mastery Institute ("RMI"), as of the date indicated below.

2. Acknowledgement of Services

Client acknowledges that RMI provides services designed to assist clients in achieving personal goals and improving various aspects of their lives. Client understands that these services provide a comprehensive process that may involve different areas of their life, including work, finances, health, relationships, education, and recreation.

3. No Guarantees

Client understands and agrees that RMI cannot guarantee any specific results from its services and that the Client is responsible for their own decisions, actions, and results.

4. Voluntary Participation

Client acknowledges that participation in RMI’s services is entirely voluntary and that they may terminate or discontinue participation at any time.

5. Assumption of Risk

Client understands that RMI’s services are not a substitute for professional mental health care or medical care. Client acknowledges that they are solely responsible for their physical, mental, and emotional well-being during RMI’s services, including their choices and decisions. Client accepts and agrees that they are fully aware of the potential risks involved in RMI’s services and assume full responsibility for any and all risks, injuries, or damages, known or unknown, which might occur as a result of participating in RMI’s services.

6. Release and Waiver of Liability

Client hereby releases RMI from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of their participation in RMI’s services.

7. Indemnification

Client agrees to indemnify and hold harmless RMI from any and all claims, demands, actions, and costs, including attorney's fees, arising out of or in connection with their participation in RMI’s services.

8. Confidentiality

RMI agrees to keep all information shared during Client’s participation in RMI’s services confidential, except as required by law. Client acknowledges that RMI is not bound by client-therapist privilege.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Virginia, without giving effect to any principles of conflicts of law.

10. Severability

If any term or provision of this Agreement is held to be invalid or unenforceable, the remaining terms and provisions shall remain in full force and effect.

By clicking "I Agree," Client acknowledges that they have read and understood this Agreement, and agree to be bound by its terms.